Our office is not open to walk-in traffic, however, we’re still here for you! You can still reach us by phone and our Realtors® are still available to answer any questions you may have via phone or email.

We want you to know that we understand that not everyone wants or needs to buy, sell, or rent real estate at this time. However, we have been designated as an essential service and we have put in place the following procedure to minimize the risks from Covid-19.


We will not be hosting any open houses.

Instead, we are encouraging all our agents to host virtual open houses and video walk-throughs.
Talk to your Real Estate Agent or contact us if you would like a personal video walk-through.


Any agent requesting access to view a property, must agree to our online Covid-19 Safety Precautions. You can review the full list of terms below

  • Has not travelled anywhere outside of Canada, or been in contact with anyone who has travelled outside of Canada, in the last 14 days.
  • Has not experienced any of the following symptoms in the last 14 days: fever, dry cough,shortness of breath, or difficulty breathing.
  • Has not knowingly come into contact with anyone experiencing any of the following symptoms in the last 14 days: fever, dry cough, shortness of breath, or difficulty breathing.
  • Has not knowingly come into contact with anyone with a presumptive or confirmed COVID-19 diagnosis in the last 14 days.
  • Will NOT use the washroom facilities during the viewing.
  • Will sanitize / wash their hands prior to entering the home and touching the lockbox.
  • Will not unnecessarily bring additional family members or children to the viewing.


We’re asking that all buyers opt for a virtual walk-through of the property they’re interested in viewing. However, if a physical visit is necessary, to ensure your safety and that of others, we ask that buyers and agents follow the below showing procedures in order to follow social distancing protocols. We have also asked all occupants of listed properties to complete a Health Disclosure.




  1. If you feel ill disclose this to your agent as soon as possible.
  2. Absolutely no physical contact with your agent
  3. Stay a min of 2 meters away from your agent at all times.
  4. Remember Agent first throughout the walk-thru of the property.
  5. Do not speak with your agent face to face. The entire showing should be conducted in silence. Conduct all verbal communication through your cell phone at a distance. Your agent will call you when it’s time to talk.
  6. Ensure you wear protective gloves so you don’t touch any infected surfaces and dispose of them so you don’t infect your personal belongings.
  7. Do not touch anything in the property unless you have gloves on.
  8. Wash your hands as soon as you return home.


  1. Your agent has been instructed not to take any clients in their vehicle. Please arrange your own transportation to the property.
  2. Once at the property your agent will enter the property first. Please ensure that you keep at least 2 metres away from them at all times.
  3. If you wish to communicate with your agent, call them on their cell phone even though they’re an earshot away.
  4. If the agent needs to get the keys from the lockbox wait for them at a safe distance away.
  5. Take the elevator after your agent gets on a separate elevator.
  6. When you arrive on the floor stand at least 3 meters away from the door of the unit where the agent can see you when they come out of the door. The agent will wave at you once they are ready to let you inside to view the property.
  7. Your agent will call you once you enter into the property. Feel free to provide your feedback on the property as you walk through the unit. The agent may instruct you to turn off all the lights before you leave the property so please ensure that you do this.
  8. This is the end of the tour. Once you exit the property you should leave the building immediately. This is the only time you will go first.
  9. The agent will lock the door and call you to discuss the property in more detail with the next steps.


If you would like to book a virtual walk-through on a property or have any general questions, please contact us using the form below.